Prize Girl Custom Chain

At Dayveeyahs Designs,  we only offer a refund of production has not begun. Once ordered, production will start almost immediately.  Once orders have been placed, made and shipped, no refund will be given as these are customized items. We urge customers to spell-check all personalizations to limit errors.

If a customized jewelry was created in error by us ie, wrong metal colour, design or incorrectly spell,  refund can be issued given that the customer rejects getting a new item made. 

Jewelry that is not personalized can be exchanged if defective. Ie, a watch that won't change the date or a necklace clasp that won't close.